Skip to main content
This hotfix release addresses critical billing issues, adds user-requested integration controls, and improves the onboarding experience—ensuring reliable payments, better conversation management, and smoother navigation.

​
TL;DR

  • 🔒 Critical billing fix: prevents unintended premium access when payments fail
  • 💬 Conversation history controls for WhatsApp, Telegram, and Instagram
  • 🎯 Improved onboarding with a new guided tour system
  • 📝 Smoother workflow creation from templates (skips unnecessary setup steps)
  • 🔧 Better draft detection for workflows

​
What’s Fixed & Improved

​
1) Critical billing integrity fix (Dec 15)

We fixed a critical issue where users could receive paid plan benefits despite failed Stripe payments:
  • Users are no longer upgraded to paid plans when Stripe marks a subscription as incomplete or incomplete_expired (initial payment never succeeds)
  • Only active and trialing subscriptions now trigger plan/credit updates
  • Failed payments and expired subscriptions are now handled correctly, ensuring users remain on their correct plan (e.g., Free plan if payment fails)
Why it matters: ensures billing accuracy and prevents unintended premium access, protecting both users and the platform from billing errors.

​
2) Conversation history controls for integrations (Dec 17)

You can now enable or disable conversation history for messaging integrations:
  • Available for WhatsApp, Telegram, and Instagram
  • Controlled per integration in your integration settings
  • When disabled, agents won’t retain conversation context between messages
Why it matters: gives you control over data retention and agent behavior across different channels—useful for privacy requirements or when you want stateless interactions.

​
3) Improved onboarding experience (Dec 17)

We upgraded the onboarding system with a better guided tour:
  • Replaced the previous onboarding with NextStep.js for smoother, more reliable tours
  • Clearer step-by-step guidance for new users
  • Better visual indicators and flow
Why it matters: faster time-to-value for new users and fewer “what do I do next?” moments.

​
4) Smoother workflow creation from templates (Dec 15)

Creating workflows from templates is now faster:
  • Templates now open directly in the workflow editor (skips the setup modal)
  • Draft workflows are properly detected and labeled
  • Cleaner navigation flow when working with templates
Why it matters: less clicking, faster iteration when starting from templates.

​
5) Knowledge base limits updated (Dec 17)

For new users, the default knowledge base limit has been adjusted:
  • Changed from 5 knowledge bases → 1 knowledge base for Free plan users
  • Aligns with updated plan structure
Why it matters: clearer expectations for Free plan users and more consistent plan tiers.

​
Who This Release is For

  • Anyone using paid plans (ensures billing accuracy)
  • Teams deploying agents on WhatsApp, Telegram, or Instagram who want conversation history control
  • New users going through onboarding
  • Builders who frequently use templates to create workflows
  • Free plan users (clarified knowledge base limits)

​
How to Use (Quick Steps)

​
Manage conversation history for integrations

  1. Go to Integrations
  2. Open settings for your WhatsApp, Telegram, or Instagram integration
  3. Toggle conversation history on or off based on your needs
  4. Save and test with a message to confirm behavior

​
Start with the new onboarding tour

  1. Create a new account or access the onboarding tour from your dashboard
  2. Follow the guided steps to create your first agent/workflow
  3. Complete the tour to unlock best practices and tips

​
Create workflows from templates faster

  1. Go to Templates
  2. Select a template you want to use
  3. Click to create from template—you’ll land directly in the workflow editor
  4. Customize and publish

​
FAQ

What was the billing issue?
In rare cases, users could receive paid plan benefits even when their initial payment failed or expired. This has been fixed to ensure billing accuracy. Will this affect my existing paid subscription?
No—this fix only prevents incorrect upgrades. If you have an active, valid subscription, nothing changes. Can I disable conversation history for all my integrations?
Yes—you can control this setting individually for WhatsApp, Telegram, and Instagram integrations. Why would I want to disable conversation history?
For privacy requirements, compliance, or if you want each message to be treated independently without context from previous messages. What happened to the old onboarding tour?
We replaced it with a better system (NextStep.js) that’s more reliable, maintainable, and provides a smoother experience. Do templates still work the same way?
Yes—but now when you create a workflow from a template, you skip the setup modal and go directly to editing, which is faster. What if I’m on the Free plan and had more than 1 knowledge base?
This change only affects new users. Existing users keep their current knowledge bases.

​
Get Started