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Documentation Index

Fetch the complete documentation index at: https://docs.sketricgen.ai/llms.txt

Use this file to discover all available pages before exploring further.

Knowledge Bases store trusted information that agents can retrieve during a run. They give Brand Agents and AI Workforce agents an approved source of truth instead of relying only on model memory or web search. Both Brand Agents and AI Workforce can use Knowledge Bases, but they use them differently. Knowledge Bases list in SketricGen

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How Knowledge Bases Are Used

  • Brand Agents: usually use Knowledge Bases created from website scraping, support docs, product pages, pricing pages, policies, and FAQs.
  • AI Workforce: use Knowledge Bases for internal docs, SOPs, product information, sales collateral, support policies, and research material.

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Add Sources

You can add knowledge through:
  • Website crawling from a URL
  • File uploads
  • Pasted text
  • Q&A pairs
Supported ingestion types include PDF, DOC, DOCX, TXT, MD, HTML, PPTX, and JSON.

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Website Scraping

For Brand Agents, website scraping can create the initial content foundation for a website chatbot. SketricGen reads pages, extracts useful text, and prepares the Knowledge Base for the agent. Review scraped sources before publishing. Add missing files or text when your website does not contain enough detail. Website crawl results inside a Knowledge Base

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Review and Edit Scraped Markdown

When a website is scraped, SketricGen stores the crawled page content as editable Markdown. You can open a crawled page, review what was extracted, and clean up the source before the agent uses it. This is useful when a crawl includes:
  • Repeated navigation or footer text
  • Outdated content
  • Missing context from the original page
  • Copy that should be rewritten before the agent answers from it
  • Pages that should be removed from the Knowledge Base
Better source Markdown usually means better agent answers. Treat the scraped Markdown as the editable source of truth for website knowledge, especially before publishing a Brand Agent to visitors. Review and edit scraped website Markdown

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Use Knowledge in Agents

After a Knowledge Base is ready, attach it to the Brand Agent or AI Workforce agent that needs it. Keep product-critical answers in the Knowledge Base and use Web Search only when freshness matters more than strict brand-owned content. Editable Markdown preview for a crawled Knowledge Base page

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Best Practices

  • Keep product-critical answers in your own Knowledge Base.
  • Add pricing, policies, docs, and common objections.
  • Remove outdated files.
  • Use Web Search only when freshness is more important than strict brand-owned answers.
  • Re-test the agent after updating knowledge.