> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sketricgen.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Best Practices Guide

> Build better SketricGen Brand Agents and AI Workforce workflows with clear roles, limited tools, trusted knowledge, testing, and traces.

The most important rules:

* Choose Brand Agents for public customer-facing agents.
* Choose AI Workforce for internal long-running work with files, tools, and team workflows.
* Keep the main agent responsible for the user conversation.
* Use sub agents only for focused helper work.
* Give agents only the tools they need.
* Use Knowledge Bases for trusted answers.
* Test with realistic prompts.
* Inspect traces and artifacts before relying on a workflow.