> ## Documentation Index > Fetch the complete documentation index at: https://docs.sketricgen.ai/llms.txt > Use this file to discover all available pages before exploring further. # Persistent Website Chats, Safer Uploads & Clearer Plan Limits (June 5, 2026) > SketricGen update: persistent Brand Agent chats, smoother website navigation, clearer knowledge base limits, safer uploads, and improved cookie controls. This release makes customer-facing Brand Agents more dependable across page changes and reloads. It also gives you clearer knowledge base limits, safer file uploads, and more control over cookie preferences. ## TL;DR * **Persistent website conversations:** Visitors can continue a Brand Agent conversation after reloading the page. * **Smoother page navigation:** Brand Agents can guide visitors to another page without unnecessarily closing the chat. * **Safer uploads:** Brand Agent file uploads are limited to images and PDFs. * **Clearer crawl limits:** Free-plan users receive a clear upgrade prompt when a website crawl reaches the 24-page limit. * **Better cookie controls:** Visitors can accept, reject, or customize non-essential cookies and reopen their preferences later. * **More reliable verification:** Sign-up guidance now reminds users to check spam when a verification email is missing. *** ## What's new ### 1) Website conversations that survive reloads and navigation Brand Agent widgets now preserve more of the visitor's experience while they move around your website: * **Conversation restore:** A visitor can reload the page and continue the same widget conversation. * **In-site navigation:** When a Brand Agent directs someone to another page on the same website, supported sites can keep the widget open during the transition. * **Completed navigation replies:** The agent can finish and save its response before the page changes. * **Cleaner navigation prompts:** Page-navigation actions appear separately from technical tool activity, making the chat easier to follow. **Why it matters:** Visitors can explore your website without repeatedly losing context or restarting their conversation. *** ### 2) Safer Brand Agent file uploads Customer-facing upload options are now more focused: * **Supported uploads:** Brand Agent visitors can attach images and PDF documents. * **Clearer boundaries:** Other file types are excluded from the public-facing upload flow. * **More reliable loading:** Widget startup and conversation restoration handle overlapping requests more consistently. **Why it matters:** Your public agent receives useful visual and document context through a simpler, safer upload experience. *** ### 3) Clearer knowledge base crawl limits Website crawling now gives Free-plan users better feedback: * **24-page Free-plan limit:** Website knowledge base crawls on the Free plan support up to 24 pages. * **Visible limit state:** If a crawl reaches the plan limit, the interface explains what happened. * **Upgrade path:** The limit message provides a direct route to plans with higher allowances. **Why it matters:** You can understand why a crawl stopped and decide whether to narrow the source or upgrade for a larger website. *** ### 4) More useful cookie preferences Cookie consent is easier for visitors to control: * **Three clear choices:** Visitors can accept all cookies, reject non-essential cookies, or customize preferences by category. * **Saved preferences:** Choices persist for future visits. * **Cookie settings link:** Visitors can reopen their preferences from the website footer. * **Production-only analytics:** Production analytics are kept separate from staging activity. **Why it matters:** Visitors get understandable privacy controls, while site analytics respect the preferences they select. *** ## Who this release is for * **Brand Agent owners** who want website conversations to remain useful across page changes. * **Website visitors** who expect chats to survive an accidental refresh. * **Free-plan users** creating knowledge bases from websites. * **Teams accepting visitor files** through a customer-facing agent. * **Privacy-conscious visitors** who want granular cookie controls. ## How to use (quick steps) ### Test conversation restoration 1. Open your published **Brand Agent** widget and send a message. 2. Reload the page. 3. Reopen the widget and confirm that the conversation continues. ### Review a website crawl limit 1. Create or edit a **Knowledge Base** using a website source. 2. Start the crawl and monitor its progress. 3. If the Free-plan page limit is reached, follow the on-screen guidance to refine the source or review upgrade options. ### Change cookie preferences 1. Choose **Accept all**, **Reject non-essential**, or **Customize** when the cookie notice appears. 2. To change the choice later, open **Cookie settings** in the website footer. *** ## FAQ **Will a visitor's widget conversation return after a page reload?** Yes. The widget can restore the existing conversation so the visitor does not have to start again. **Does navigation always reload the website?** Not necessarily. Supported same-site navigation can move visitors between pages while keeping the widget open. Other destinations may still require a normal page load. **Which files can visitors upload to a Brand Agent?** The customer-facing Brand Agent upload flow supports images and PDFs. **What happens when a Free-plan crawl reaches 24 pages?** The crawl interface shows that the plan limit was reached and provides an upgrade path. You can also narrow the website source to stay within the limit. **Can visitors change their cookie preferences later?** Yes. They can reopen **Cookie settings** from the website footer. *** ## Get Started * **Try SketricGen:** [https://www.sketricgen.ai/](https://www.sketricgen.ai/) * **Create a Brand Agent:** [/brand-agents/create-brand-agent](/brand-agents/create-brand-agent) * **Knowledge Bases:** [/shared-platform/knowledge-bases](/shared-platform/knowledge-bases) * **Deploy on a website:** [/deploy/custom-website](/deploy/custom-website)