> ## Documentation Index > Fetch the complete documentation index at: https://docs.sketricgen.ai/llms.txt > Use this file to discover all available pages before exploring further. # Billing Fixes, Integration Controls, and Better Onboarding (Dec 15–17, 2025) > SketricGen hotfix release: critical billing integrity fixes, conversation history controls for integrations, improved onboarding experience with guided tours, smoother workflow and template navigation. This hotfix release addresses critical billing issues, adds user-requested integration controls, and improves the onboarding experience—ensuring reliable payments, better conversation management, and smoother navigation. ## TL;DR * 🔒 **Critical billing fix:** prevents unintended premium access when payments fail * 💬 **Conversation history controls** for WhatsApp, Telegram, and Instagram * 🎯 **Improved onboarding** with a new guided tour system * 📝 **Smoother workflow creation** from templates (skips unnecessary setup steps) * 🔧 **Better draft detection** for workflows *** ## What's Fixed & Improved ### 1) Critical billing integrity fix (Dec 15) We fixed a critical issue where users could receive paid plan benefits despite failed Stripe payments: * Users are **no longer upgraded to paid plans** when Stripe marks a subscription as incomplete or incomplete\_expired (initial payment never succeeds) * Only **active and trialing** subscriptions now trigger plan/credit updates * Failed payments and expired subscriptions are now handled correctly, ensuring users remain on their correct plan (e.g., Free plan if payment fails) **Why it matters:** ensures billing accuracy and prevents unintended premium access, protecting both users and the platform from billing errors. *** ### 2) Conversation history controls for integrations (Dec 17) You can now **enable or disable conversation history** for messaging integrations: * Available for **WhatsApp**, **Telegram**, and **Instagram** * Controlled per integration in your integration settings * When disabled, agents won't retain conversation context between messages **Why it matters:** gives you control over data retention and agent behavior across different channels—useful for privacy requirements or when you want stateless interactions. *** ### 3) Improved onboarding experience (Dec 17) We upgraded the onboarding system with a better guided tour: * Replaced the previous onboarding with a **new guided tour system** for smoother, more reliable tours * Clearer step-by-step guidance for new users * Better visual indicators and flow **Why it matters:** faster time-to-value for new users and fewer "what do I do next?" moments. *** ### 4) Smoother workflow creation from templates (Dec 15) Creating workflows from templates is now faster: * **Templates now open directly in the workflow editor** (skips the setup modal) * Draft workflows are properly detected and labeled * Cleaner navigation flow when working with templates **Why it matters:** less clicking, faster iteration when starting from templates. *** ### 5) Knowledge base limits updated (Dec 17) For new users, the default knowledge base limit has been adjusted: * Changed from **5 knowledge bases → 1 knowledge base** for Free plan users * Aligns with updated plan structure **Why it matters:** clearer expectations for Free plan users and more consistent plan tiers. *** ## Who This Release is For * Anyone using **paid plans** (ensures billing accuracy) * Teams deploying agents on **WhatsApp, Telegram, or Instagram** who want conversation history control * **New users** going through onboarding * Builders who frequently use **templates** to create workflows * **Free plan users** (clarified knowledge base limits) *** ## How to Use (Quick Steps) ### Manage conversation history for integrations 1. Go to **Integrations** 2. Open settings for your WhatsApp, Telegram, or Instagram integration 3. Toggle **conversation history** on or off based on your needs 4. Save and test with a message to confirm behavior ### Start with the new onboarding tour 1. Create a new account or access the onboarding tour from your dashboard 2. Follow the guided steps to create your first agent/workflow 3. Complete the tour to unlock best practices and tips ### Create workflows from templates faster 1. Go to **Templates** 2. Select a template you want to use 3. Click to create from template—you'll land directly in the workflow editor 4. Customize and publish *** ## FAQ **What was the billing issue?**\ In rare cases, users could receive paid plan benefits even when their initial payment failed or expired. This has been fixed to ensure billing accuracy. **Will this affect my existing paid subscription?**\ No—this fix only prevents incorrect upgrades. If you have an active, valid subscription, nothing changes. **Can I disable conversation history for all my integrations?**\ Yes—you can control this setting individually for WhatsApp, Telegram, and Instagram integrations. **Why would I want to disable conversation history?**\ For privacy requirements, compliance, or if you want each message to be treated independently without context from previous messages. **What happened to the old onboarding tour?**\ We replaced it with a better guided tour system that's more reliable and provides a smoother experience. **Do templates still work the same way?**\ Yes—but now when you create a workflow from a template, you skip the setup modal and go directly to editing, which is faster. **What if I'm on the Free plan and had more than 1 knowledge base?**\ This change only affects new users. Existing users keep their current knowledge bases. *** ## Get Started * **Try SketricGen:** [https://www.sketricgen.ai/](https://www.sketricgen.ai/) * **Browse Templates:** [https://www.sketricgen.ai/templates](https://www.sketricgen.ai/templates) * **Docs: WhatsApp Integration:** [/deploy/whatsapp](/deploy/whatsapp) * **Docs: Telegram Integration:** [/deploy/telegram](/deploy/telegram) * **Docs: Instagram Integration:** [/deploy/instagram](/deploy/instagram) * **Docs: Getting Started:** [/getting-started/quickstart](/getting-started/quickstart)